At ATG Productions, we strive to provide our customers with prompt and efficient delivery of our digital products. Please review our Shipping Policy below to understand how we manage the delivery of our digital goods.

Delivery of Digital Products

Instant Access: Upon successful completion of your purchase, you will receive immediate access to the digital products you have purchased. This includes access to download or stream the digital tracks and assets directly from our website.

Confirmation Email: You will receive a confirmation email with a link to access your digital products. Please ensure that the email address you provide during the purchase process is accurate to avoid any delivery issues.

Download and Streaming

Download: Digital products available for download can be accessed immediately after purchase. You will receive instructions on how to download your purchased items in the confirmation email.

Streaming: If the digital product is available for streaming, you will be provided with a link or access code to stream the content directly from our website or a designated platform.

Technical Support

If you encounter any issues with accessing or downloading your digital products, please contact our customer support team at [email protected]. We are committed to ensuring you receive your purchased products without any problems.

Delivery Issues

Email Delivery Issues: If you do not receive your confirmation email within a few minutes of your purchase, please check your spam or junk mail folder. If you still cannot locate the email, contact our customer support team for assistance.

Access Issues: For any issues related to accessing or downloading your digital products, please provide us with your order number and a detailed description of the problem you are experiencing. Our support team will work to resolve the issue promptly.

No Physical Shipping

Please note that ATG Productions deals exclusively in digital products. There are no physical items to be shipped, and therefore, no shipping charges or physical delivery times are applicable.

Contact Us

If you have any questions or concerns regarding our Shipping Policy, please contact us at:

Email: [email protected]

Website: Theatgproductions.com

Policy Changes

We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the policy. By continuing to use our services after any changes are made, you accept and agree to the updated policy.

Thank you for choosing ATG Productions. We appreciate your business and are dedicated to ensuring your satisfaction with our digital products.